Some systems are experiencing issues

Past Incidents

Saturday 26th August 2023

No incidents reported

Friday 25th August 2023

Cloud Director Portal access

Cloud Director Portal access is currently in maintenance, affecting the ability to make changes.

For any changes required, please contact our friendly team at support@dctwo.com.au or call us on 1300 331 888

  • After extensive monitoring, engineers are now satisfied all systems are operating as normal.

    Cloud Director Portal access has been re-enabled.

    In the unlikely event a virtual machine is showing as "Unresolved", please contact our friendly team at support@dctwo.com.au or call us on 1300 331 888 for assistance.

  • Network services

    Engineers have been alerted to an issue affecting all network services.

    Investigations have begun, next update in 15 Minutes.

    We appreciate your patience.

  • Cloud Director Portal access is currently in maintenance, affecting the ability to make changes.

    For any changes required, please contact our friendly team at support@dctwo.com.au or call us on 1300 331 888.

  • Engineers have completed restoration of services affected and are monitoring.

    If you are still experiencing any issues, please contact our friendly team at support@dctwo.com.au or call us on 1300 331 888.

  • The majority of services have now been restored to normal operations. Engineers are continuing to restore remaining services. Next update in 1 hour.

  • Engineers are continuing to restore services to normal operations. We currently expect most services to be restored in the course of the next 30 minutes.

  • Engineers are continuing to restore services to normal operations. There may be further brief interruptions as full functionality is restored.

  • Engineers are continuing to restore services to normal operations.

  • Engineers have identified the issue and are begining to restore services to normal operations.

  • Thursday 24th August 2023

    No incidents reported

    Wednesday 23rd August 2023

    WER-MP02 WER-MP02 Shutdown

    Werribee site WER-MP02 is shutting down due to a site request.

    As a result, the mining pod will be powered down until we are signaled to resume operations.

    We appreciate your patience.

  • The mining pod has been powered on. Please allow up to 15 minutes for all your devices to be visible in the portal.

    Thank you for your patience.

  • Tuesday 22nd August 2023

    No incidents reported

    Monday 21st August 2023

    WER-MP01 WER-MP01 POWER DOWN

    Werribee site- MP01 has shut down due to a site request.

    As a result, the mining pod will be powered down until we are signalled to resume operations.

    We appreciate your patience.

  • The mining pod has been powered on. Please allow up to 15 minutes for all your devices to be visible in the portal.

    It has been observed that some miners require a Restart, which can be done from the Miners interface (Web GUI), for the hashing to start.

    If you are still encountering issues after this time please contact support.

    Thank you for your patience.

  • Sunday 20th August 2023

    No incidents reported