Some systems are experiencing issues

Past Incidents

Saturday 11th November 2023

MidWest 1 - MP01 Midwest MP01 offline

MP01 lost power today, and has not restarted fully. Staff will drive to site tomorrow morning to reset and restart.

  • We have been able to fix the issue remotely, all systems back online

    • WER-MP01 Werribee Site Powered On - MP01

    The mining pod has been powered on. Please allow up to 15 minutes for all your devices to be visible in the portal.

    It has been observed that some miners require a Restart, which can be done from the Miners interface (Web GUI), for the hashing to start.

    If you are still encountering issues after this time please contact support.

    Thank you for your patience.

    WER-MP01 Werribee Site Shutdown - MP01

    Werribee site is shutting down due to a site request..

    As a result, the mining pod will be powered down until we are signaled to resume operations.

    We appreciate your patience.

    MidWest 1 - MP01 Resolved External Temperature Alert

    The mining pod has been powered on. Please allow up to 15 minutes for all your devices to be visible in the portal.

    It has been observed that some miners require a Restart, which can be done from the Miners interface (Web GUI), for the hashing to start.

    If you are still encountering issues after this time please contact support.

    Thank you for your patience.

    MidWest 1 - MP02 Resolved External Temperature Alert

    The mining pod has been powered on. Please allow up to 15 minutes for all your devices to be visible in the portal.

    It has been observed that some miners require a Restart, which can be done from the Miners interface (Web GUI), for the hashing to start.

    If you are still encountering issues after this time please contact support.

    Thank you for your patience.

    MidWest 1 - MP01 External Temperature Alert

    Engineers have been alerted by external and internal temperature sensors to maximum allowed tolerance.

    As a result, the mining pod will be powered down until temperatures are below thresholds.

    We appreciate your patience.

    MidWest 1 - MP02 External Temperature Alert

    Engineers have been alerted by external and internal temperature sensors to maximum allowed tolerance.

    As a result, the mining pod will be powered down until temperatures are below thresholds.

    We appreciate your patience.

    Friday 10th November 2023

    MidWest 1 - MP01 General Broadcast

    There is a communication issue at the Beros Road site and engineers have been alerted to an issue affecting it.

    Investigations have begun, we will update you soon.

    We appreciate your patience.

  • The communications to the site have been restored.

    • Thursday 9th November 2023

    No incidents reported

    Wednesday 8th November 2023

    No incidents reported

    Tuesday 7th November 2023

    No incidents reported

    Monday 6th November 2023

    WER-MP01 Werribee Site Powered On - MP01

    The mining pod has been powered on. Please allow up to 15 minutes for all your devices to be visible in the portal.

    It has been observed that some miners require a Restart, which can be done from the Miners interface (Web GUI), for the hashing to start.

    If you are still encountering issues after this time please contact support.

    Thank you for your patience.

    WER-MP01 Werribee Site Shutdown - MP01

    Werribee site is shutting down due to a site request..

    As a result, the mining pod will be powered down until we are signaled to resume operations.

    We appreciate your patience.

    Sunday 5th November 2023

    No incidents reported